If you have a
problem with a Carsoft system purchased from Carsoft International
LTD or one of our distributors, please contact us for assistance. We
do our best to help you get it working properly.
purchased from Carsoft International LTD is warranted against
defects in materials and workmanship for a period of two years from
receipt by the end-user. This is a "Return to Factory" warranty,
meaning defective hardware must be returned to us at the customer's
expense. Carsoft International LTD will ship repaired or replacement
goods to the customer at our expense using a comparable method of
shipment. This warranty is not transferable if you sell your
You must contact
us for a Return Authorization prior to returning any
warrantees are void if interfaces have been opened or tampered with,
or if they have been subject to physical abuse.
replacements will be issued without a RETURN AUTHORIZATION (RA)
If you purchased
Carsoft from a distributor, you may be required to return your
system to the distributor instead of to Carsoft International LTD
under some circumstances.